Redentore 2017

Redentore 2017 Venice Celebrating the End of the Plague

by blogvenice • July 24, 2017 • 0 Comments

The end of the plague is always a cause for celebration, even if it ended in 1576. And fortunately, for all of us, the Doge Alvise Mocenigo kept his promise and built the magnificent Church of the Redeemer aka Il Redentore which was consecrated in 1592. Today it is celebrated not only as a religious holiday but the biggest party in Venice – where Venetians actually participate. The car park at Piazzale Roma and Tronchetto are full by midday and the buses and trains coming in to Venice are packed with locals coming into to enjoy the fireworks.

The bacino (basin) in front of San Marco is full of locals on boats of every size and shape beginning about 5 p.m. The boats begin arriving laden with food and drinks and they stay until the last barrage of fireworks is lite about midnight. Locals celebrate on the waterfront of Giudecca and San Marco anywhere there is a space with a view of the fireworks. It is like a block party along the waterfront with a kind of pot luck dinner in the neighborhoods.

Here’s a few minutes of the fireworks (fuochi d’artificio).  I love seeing the gondolas silently rowing through. The cheering and conversations are also enjoyable. If you have a hard time understand some words, some of it is in Venetian dialect. Thanks to my friends in Venice and Lido for the up close pictures taken from his gondola. You can see the outline of the gondola in the pictures above.https://www.youtube.com/embed/rIzy0IM-XJk?feature=oembed

It still represents a pilgrimage to the citizens of Venice. The city constructs this amazing pontoon bridge each year so Venetian faithfuls can walk across. It is a lot of work to make this bridge that crosses the Giudecca Canal but the crews in Venice are seasoned and they get it done. You can see they take into account the need for the boat traffic as you see the vaporetto just going under the bridge. The vaporetti lines are suspended during the fireworks so if you are on Giudecca for the fireworks, the bridge is your fastest way back across to Venice as the vaporetto lines are super crowded when they begin normal operations. The bridge opened at 7 pm Saturday night connecting the Zattere to the Church and remained open until Sunday night.  During Sunday night these hardworking crews dismantle the bridge and get ready for the next big pontoon bridge which will be in November for Santa Maria della Salute, a tribute to the end of another plague in 1630.

The church was designed by the architect Andrea Palladio. President of the US, Thomas Jefferson admired Palladio’s style of architecture and the US Capitol building in Washington DC is a version of Palladio’s designs. The 111th Congress of the US called Palladio the “Father of American Architecture”.

The paintings in the basilica include famous Venetians and Italians of the 16th Century: Francesco Bassano, Lazzaro Bastiani, Carlo Sarceni, Leandro Bassano, Palma, Jacopo Bassano, Francesco Bissolo, Rocco Marconi, Paolo Veronese, Alvise Vivarini and housed the workshop of Tintoretto, a who’s who of famous Venetian painters.

This year to celebrate the 450th anniversary of birth of Claudio Monteverdi (1567-1643), there was a concert in the church, performed by Ensemble Musica Venezia. More fun events included a children’s twin-oared “pupparini” boat regatta and gondola races. The final event was the solemn Votive Mass at the chiesa.

Here is another really good video – professional and I have certainly been outdone. It has been set to music. Enjoy it. (Sorry for the ads which may be in Italian or not?)

Redentore Fireworks Set to Music

But aside from all the incredible history of the basilica, get on with the party. Preparations begin weeks in advance, deciding whose boat to take, what time to leave, where to pick up your friends and above all what to cook! There are certain staples:

  • Baccalà  Mantecato
  • Sarde and or Scampi in Saor
  • Polenta
  • Prosecco
  • Insalata di Riso
  • Scampi in Saor

And for me, they include prosciutto because I have only learned recently to appreciate the finer qualities of Baccalà Mantecato and am still working on developing the love of Sarde in Saor or the Scampi version, though I love the shrimp when they fry them before inundating them with vinegar and onions for the required 2 days of soaking! Who doesn’t love a sweet fried shrimp?

Glass Conference in Murano and Fashion Show

Waiting for the Fashion Show

The island of Murano was host to the GAS (Glass Art Society) with world wide participation. Everyone who works with glass paid tribute to the heritage of Murano. This week it was evident and the pure joy and excitement of the students of glass as they wandered around the island was abundantly obvious. While I might not completely agree with GAS selection of artist and venues, I do not believe that anyone went home unhappy with the experience.

I met artists from all over the world who paid $100+ dollars to tour Murano glass factories and watch maestri from around the world work alongside Muranese in the furnaces of Barovier & Toso, Venini, Effetre and Carlo Moretti. These are not your “tourist” factories, but truly production facilities and home to some of the most famous Maestri of Murano. There were presentations every day by the best in the business.

The Life Time Achievement Award was presented to the family of the famous Pino Signoretto as he unfortunately died late last December. His works are known around the world and many students from Pilchuck in Seattle were in attendance. 

One of the more important discussion panels focused on the environmental issues of the minerals used to achieve the bright colors we all love. The panel included academics in chemistry and physics as the making of glass involves both. Specifically, the use of Cadium, Arsenic, and Lead. Glass producers, large and small are attempting to find a substitute as it is an essential mineral for some of our favorite colors, like red, rubino and opaque colors. The major risk is not in the end use of the glass, but for those who work producing the batch (made from soda, sand, and minerals) which are a hazard to breath when making the batch; for those involved in the working of the molten glass and for those who reheat the glass (such as lampworkers).Inhaling cadmium-laden dust quickly leads to respiratory tract and kidney problems which can be fatal (often from renal failure). There is a race to resolve this problem, and I only hope that the first one to achieve this goal is not allowed to patent the process as that would prohibit small furnaces from making their own glass. For those who depend on the glass rods from Effetre Moretti, we hope they find a solution quickly.

But the best part of the entire conference for me was the Glass Fashion Show. The artist had made their own outfits, some costumes took as long as 5 months to complete and one weighed about 70 pounds.

Several were lighted like Christmas Trees and glowed beautifully against the background of the water. It is a tradition at the end of the conference, but this year, the models arrived in gondolas and floated down the Rio del Vetrai. Both sides of the canal were crowded with the attendees of the conference gleefully drinking Spritz (the local favorite). Locals were watching out their windows upstairs. I left the sounds from the crowd as it gives you an idea of how rowdy and enthusiastic it was.

The conference concluded with a giant party on the grounds of the San Pietro Church with local foods and drinks, music and dancing lasting to the wee hours. Sunday morning was quiet as every one recuperated!  The opinion of many was that Murano should be the host of the conference again soon!

Murano Glass Bead Hole Sizes

This is a question every new beader asks when they first encounter Venetian Beads. And then they ask, “What size wire should I use?”

Venetian Beads, Murano Beads

The most common size of holes of Murano Glass Beads is approximately 1mm. Approximate because they are most often made on 1mm diameter copper rods, which heats up and naturally expands. The glass wrapped around it expands as well, but when the glass and the copper cool, they both shrink. So we generally have a ~1mm hole and for larger beads, the mandrel will be larger as the mandrel must support the bead in the fire.

Making Beads with Fango

We also make beads like our PerlaVita, European Large Hole Beads, Bimbi, our smaller European Large Hole Beads for Children, Duo and 2mm Rondelles which we developed for Leather and they each have different sizing. We make these on stainless steel rods using a bead release to keep the glass from sticking to the rods. Bead Release was used in Venice prior to the 1920s and was called “fango” meaning mud because it came from the lagoon. Bead Release is similar to kiln wash and contrary to popular believe it was not invented by Americans, but they did add graphite to it.

MANDRELS BEING PREPARED TO MAKE OUR LARGE HOLE BEADS
So the short answer is that any wire which is less than 1mm can be used for Venetian & Murano Glass Beads. The important issue is the weight of a bead. So larger beads from 16mm up through our large 30 and 40mm beads will need a heaver (larger) gauge wire. 
Note: Venetian/Murano Beads will always be slightly abrasive around the edges. This is not a defect, simply how the beads are made.

Bracelets or Necklaces?

Bracelets will require a heavier gauge because bracelets are much more active and get more abuse than a necklace. Necklaces, especially those with Swarovski or small beads can be strung on a smaller gauge because they will not be subjected to as much stress.

Silver Fill versus Sterling Silver

The patent on Gold Fill (process which is the same as Silver Fill) was filed in 1900 in Providence Rhode Island, the birthplace of the costume jewelry industry in the United States.

Patent for Gold Fill

In case you weren’t clear on Silver Fill versus Sterling Silver, our Silver Findings are produced from either Silver Ingot or Silver Pebbles which are melted in the process before they are squashed, rolled, squeezed and otherwise manipulated into all those tiny round balls, earwires, charms, tubes or whatever you can think of.

Silver Fill seems an inaccurate name as you can clear see, there is no fill, that is the base metal, the silver sits on the outside.

Example of Silver Fill 1/20 and 1/10

Silver-filled, like gold-filled, consists of precious metal (silver) bonded to a base metal substrate (a red brass alloy, CDA #220). The 1/20 and 1/10 notation refers to the ratio of silver to brass core by weight, which is 5% and 10%, respectively.

The value of silver-filled is greater than silver-plated because silver-filled has an actual layer of sterling silver. The minimum thickness for silver plating is equal to 0.5 microns.

In 1/10 silver-filled, 10% of the total weight of the metal is silver.

In 1/20 silver-filled, 5% of the total weight of the metal is silver.

In single-clad sheet, the silver layer is bonded to one side of the sheet of brass.

In double-clad sheet, discs and other findings, silver layers are bonded to both sides of the sheet of brass.

The patent remains with US producers for Silver Fill and Gold Fill, so even when we buy some of our findings directly from our manufacturers in Italy, they actually trade materials with the US. So forget tariffs, forget International Trade Agreements….the metals houses have their own balance sheets and trading rules. And many of them hold patents on processes. (We’ll write more on that later.)

Melting Silver in Vicenza

Silver Fill became popular when the price of silver soared above $48.00, clearly it was less expensive to use a base metal and silver of only ~10% of the weight. So to meet the demand, Silver Fill findings were produced.

Silver Soared over $40

As you can see now silver fluctuates around $15 which means that the additional work required to bond the silver to the base metal negates real savings.

So once again Silver is popular and many of our suppliers have discontinued the Silver Fill in favor of Silver. When they discontinue Silver Fill, we will also as we sell out the existing inventory.

Dichroic Glass – It’s Magic!

Here’s a peek inside the dichroic facility of Sanberg Coatings, where all our Murano Glass goes for the added bling or as I think, the magic machine that gives us all these added colors.

Vacuum Coating Chamber – Cost ~$2Million

The technology is called “vacuum thin film deposition” and was discovered in 1887. It took military and aerospace needs to support the research and development of the expensive equipment to produce on a large scale. Tax dollars paid for the creation of these complex machines for use in optical equipment, lasers, fiber optics, optical recording, infrared guidance, photoelectric converters, Dolby 3d Projection and mundane things like eyeglasses or camera lenses.

Prepping for Coating

The coating process is done in a vacuum deposition chamber by vaporizing quarts and metal oxides with an electron beam gun and condensing micro-thin layers on the surface of the glass (or whatever you want coated) in a crystal structure.

Jerry Sandberg, an engineer as well as jewelry artists, worked at a high tech firm producing thin film components in southern California when he discovered that another artist, Murray Schwartz was digging through the trash at the facility for the small pieces of reject mirrors. He too began collecting the rejects and along with Murray, they began the development of the first three dichroic glass colors designed for the art glass industry: Cyan/Red, Magenta/Green and Yellow/Blue, colors which we still use today. It’s a bit confusing, the the first color is the input color, the second is what you see when it is fired. So if we want Red we buy Cyan/Red.

Sheets of Glass Coated

It was Murray’s wife, Rupama who put the first scrap of dichroic into her kiln, an experiment that led us all to today’s incredible array of art produced with the colors dichroic made possible.

The Warehouse – Full Sheets Ready

Like all our businesses, Sandberg needs to have sheets ready to ship. Here is there stock room. With the price of an average sheet about $150, it’s a sizeable investment. Since our glass comes from Murano, there is the added cost of the glass, freight, incoming Custom Duties so if you are wondering why our dichroic beads are expensive, here are the clues!

Sandberg Contest Winners

Since the coating are not done in heat, almost anything can be coated – expensive, but can be. Below are some pottery, glass, things you might buy at a thrift shop, a home decoration store. The only issue I see is that you can coat only one side (or you must flip and coat the other).

Examples of EveryDay Items Coated

I say it’s magic because the technical description defies my understanding and I am happy to have Sandberg work his magic for our beads and pendants.

Note: Sandberg sells through distributors, but if you want to take a class, you can find the classes available on their website Coating by Sandberg.

Colors of Murano Glass Beads – It Starts with the Canes

Effetre aka Moretti is the Beginning

Our beads all (except for the few borosilicate) start with the canes that Effetre produces in much the same fashion they have been doing since the late 1800s. That is not to say that Venetians and Muranese did not make beads before Vincenzo Moretti began his production of Murrine and subsequently branched into all colors of glass canes. The furnaces of Murano could all make glass canes. It starts with the batches they create each night. But the Moretti family concentrated the production, and made it easy for bead makers to buy in small batches.

Even today our bead makers go to the Effetre warehouse to buy canes by the kilo. It is a secretive place and definitely not open to tourist. Even the largest importer of Moretti canes in the US, Mike Frantz, tells me he has not seen the entire production areas. I sometimes get go with a bead maker, but definitely no cameras.  I count on the office manager to take care of delivery to the bead makers where we supply the materials.

Effetre Factory Warehouse

Catalog of Colors

Well the catalog is actually small pieces of canes in a binder. And if you are looking at newer colors, hand prepared, then they just cut off a piece of cane and put a sticker on it for you, like one of my favorites, Blue Inchiostro. It has yet to make it into the books! My office always is full of pieces of canes, millefiori and samples we have tried. Fortunately Moretti had the forethought to give the canes a 6 digit number, though most of us just use the last 3 digits.

Canes and our Bead Shapes Sample Card

It takes a good bit of imagination to work on beads. Like the artist pallet, there are always things that influence the outcome, the color. You can see in the chart below how the color changes just be adding Gold, Silver or White Gold.

Gold and Silver Change the Colors

Colors and Numbers

And you can see we have our own color codes which are almost uniformly. That’s because late at night I might give something a different number – but never intentional.

  • WG1 is Cristallo/White Gold
  • G1 is Cristallo/Gold
  • S1 is Cristallo/Silver
  • For more on our color codes, visit our VenetianBeadShop Color Chart

White gold foil beads are produced White gold which is an alloy of gold and at least one white metal, such as silver or palladium.

Yellow gold is measured in Karats. With Yellow Gold, there are two applications, interior and exterior and exhibit the same behaviors.

White gold tends to tone down the color, giving the colors a softer look. Think about the difference between Sterling Silver Jewelry and White Gold Jewelry, where the White Gold it has a much softer glow.

Basic Colors in White Gold Foil

The little pads of the precious metals are sold by the weight to the bead makers. It is expensive but fortunately it takes only small amounts for each bead.

Gold, Silver and White Gold Foil in Sheets

Every bead maker has a stash of canes.

Serious Work

Our bead makers have serious supplies of glass. There are a couple reasons. 1) We need lots of beads and 2) Effetre has a schedule for making the glass, and they NEVER deviate from this schedule. If we need Green and they are sold out, then we just have to wait. The batches are in about 250-300 Kilo and if we do not like the Red, then we still have to wait. Not only do we have to wait for the schedule, we also have to wait until they have sold all of the Red we do NOT like.

Blue comes in Many Shades

Now that we have the colors, then you must decide shape, size and decoration.

More about that later.

Dead Soft, Half Hard, Hard – How to Understand Beading Wire Terms

I feel like we have answered this question before, but we keep getting it. Now those of you who know me, know that beads, specifically Murano Glass Beads are my field of expertise and anything to do with glass, Murano, Venice. So to answer this question I had to do a little sleuthing, naturally on the internet. I came to the beading world because – well because they made beads in Murano!

Choose Your Wire Based on What You Want To Make

The terms are used to inform you of the metal bending qualities of the wire. Hardness is actually just the measure of how much the wire resists bending.

  • Dead Soft is the most flexible, pliable and easiest to bend. It works great for wire wrapping, and forming spirals and free flowing designs. It will not make a right angle.
  • Half Hard gives resistance to forming, not easily shaped into those free formed spirals or designs.
  • Hard is just that, it can be forced into right angles but is too hard for soft curves or spirals.

From Wikipedia, comes the model used for analyzing the hardness of the wire.

“Since it is made of metal, wire has this same hardness property. Most modern manufacturers of jewelry wire make the wire with a defined hardness, generally a hardness of 0, 1, 2, 3, or 4. Historically, these numbers were associated with the number of times that the wire was pulled through a draw plate, becoming harder or stiffer each time it was drawn through the drawplate. A hardness of 0 meant that the wire had been drawn through only once and was as soft and as pliable as possible. A hardness of 4 meant that the wire had been drawn through five or more times and the wire was as stiff and as hard as possible. Most jewelry wire that is sold now is designated dead soft, half-hard, or hard, where dead soft is wire that is manufactured with a hardness of 0, half-hard is wire manufactured with a hardness of 2, and fully hardened wire is wire with a hardness of 4.

Dead soft wire is extremely soft and pliable. It can be easily bent and is excellent for making rounded shapes such as spirals. It is also excellent for wrapping wire around beads to make them look as though they are encased. The disadvantage of using soft wire is that the finished piece can be bent out of shape if not properly handled.

Half-hard wire is slightly stiffer than dead soft wire. Half-hard wire is excellent for making tight, angular bends, for making loops in wire, and for wrapping wire around itself. However, it is not very useful for making spirals. Finished pieces made with half-hard wire are usually more permanent than pieces made with soft wire.

Hard wire is very stiff and tends to spring back after being bent, making it harder to work with when using a jig; it cannot be used to make a spiral. Pieces made with hard wire have the advantage that they are not easily accidentally deformed.

As in many things, no single wire is perfect for all applications. Soft wire is easy to bend and shape, but the finished product may be bent out of shape if squeezed. Hard wire is difficult to bend but makes permanent shapes. Half-hard wire is a compromise between the two. Wire-wrapped jewelry can be made by wire which is initially soft, simplifying fabrication, but later hardened by hammering or by work hardening”.

Beadalon has the following chart showing the hardness of their craft wire.

Guide to Hardness

But then, even Dead Soft wire can be work hardened with proper tools and knowledge. So if you want to make some earwires and you have only dead soft wire. Working the wire will harden it. But it is absolutely easier just to buy the wire you need, but if you have an inspiration at midnight, there is a solution.

If you are really interested in the ability to work harden your wire, I suggest you buy some of each hardness so you have the feel for each and keep as a sample for while you are working the wire. If you over work the dead soft, it can break so it is good to know exactly how much you can work it. You can harden the wire (best on 22-28 gauge) using nylon jaw pliers and pulling the wire. We recommend you only harden the amount of wire you need for a project, otherwise you’ll need to keep it identified. Test the wire during the work hardening so you do not over stress it. Compare it to those samples of various hardness wire we suggested you keep*.

What you want to make will determine which wire you need. Working with Venetian Beads, we often use the 20 gauge wire which is “Half Hard” because our larger beads are heavy.

Beadalon’s German Style Wire which many of our customers use in wire wrapping jewelry falls somewhere closer to Half-Hard than Dead Soft, which is probably because it has a copper core giving it greater strength.

*NOTE: Always wear safety glasses when working the wire.

Click here to see our selection of Wire for Wire Wrapping

 

 

 

 

What I Learned at the Italian Renaissance Fair

Actors and Singers

We did it, we packed our tables, some of our jewelry and some of our (I say some, because we have a warehouse full of these wonderful treasures) Murano Glass Vases, Bowls and Bottles, Mirrors, Animals, Fish, Aquariums into a large commercial van and drove over the bay. The last couple of days before the fair, the fact that it would be outdoors and in a meadow began to concern me. What kind of critters would invade our booth? Were there bugs, snakes or who knows? Clearly I have been living in the city for too long. I should have been worried about the slope of the ground and the holes found in all such pastoral locations.

There’s Plenty of Room! But it all slopes downhill!

We are used to doing large shows, inside hotels, convention centers around the US. So we expected a layout to be forthcoming showing us exactly where our booths would be. The engineer among us likes to take graph paper, little scaled to size pieces of paper representing the tables and lay everything out, calculating how many square feet will be available, allowing of course for foot traffic. Well having now participated, I understand the general casualness which I mistook for a lackadaisical attitude. It’s a pasture and space is plentiful and boundaries less rigid.

Tent City! Some took a couple of hours to setup

But it was an Italian Renaissance Fair, so no modern equipment such as tents, tent poles, folding tables, cash registers (alas all of you who have shopped with us know we bar code everything). A little research proved that burlap existed in some form in this period which takes in the 14th Century until sometime in the 16th Century. It existed, but the dust and particles from cutting it were not in our plans. Soon we were all sneezing. There were some elaborate tents, owned by the production group. It took several hours for them to put these up, complicated by the fact that the poles had been mislabeled by the last group, providing some entertainment for us.

Covering the tent poles with burlap

And costumes, we were given strict dress codes. No tattoos showing, no ear piercing (gauges), no steam punk costumes, no Mediaval, wrong century, no Elizabethan costumes, wrong country! But we were warned that the people coming to the show would probably have all of this and more (or less in the case of two guys who really had on no clothes, no joke) or the guy in the kilt with no top (and I will leave it to you to guess what he had on under the kilt).

Tent for the Sponsors, complete with foods & drink!

The weather was good except that we were near the bay (well where the Sacramento River flows into the bay) and we had 25 knot winds which gusted and swirled. For those of you who are not boaters, 25 knots is roughly 28.7695 mph. When the gusts persisted, our fragile wineglasses and vases got boxed up. The great outdoors is no place for our Murano Glass, even though it is certainly appropriate for the Renaissance era as the furnaces in Murano had been in production long before the beginning of the Renaissance.

Paid Performers or Volunteers

We learned that many of the properly attired people were part of the faire, that is to say, they are paid performers, complete with W9s (tax forms) at the end of the show.

There was plenty of food and wine. We even met a man from Treviso, Italy (near Venice) he was catering at the event and small world that Veneto is, we have mutual acquaintances. His wife is from a nearby town in California and they have a son, Luca. Emily, his wife, works on their bookings, they will even come to your house and prepare for you. In the true Venetian way, he was cutting about 15 pounds of calamari which he fried. It was sumptuous.

So here’s Marco and Emily’s facebook page address. InspiredinItaly

Yes they stayed in the tents.

My concern over security at the festival was wasted….Many of the exhibitors actually sleep in the festival. And they have weapons!

Security – Built In

In the booth selling drinks, their was Latte, but no cappuccino (surely they had this in the Renaissance era!) but I talked the barista into cutting the amount of milk for a cappuccino. Second day the owner was there. He said of course he made cappuccino, but they took it off the list because they got tired of explaining what a cappuccino is.

Now as to what I learned! Wear your costume, go have fun, eat the food, drink the wine, but NEVER EVER get talked into being an exhibitor in the great outdoors! Anyplace that doesn’t know what a cappuccino is, is not for me ;>)

 

Inventory Shows – Or Notify when Available?

Well after months of telling everyone we were going to implement Inventory on VenetianBeadShop.com. we DID it!

It may not be pretty for a short while as we sort out any inaccurate stock counts here in our warehouse. But it just gets better as we work on it. So ever so often, a product may say it has inventory – but alas when we get to that bin, well it either as miraculously gotten legs and climbed into another bin or we just do not have it.

Inventory Shows on the Product Page

Inventory Shows How Many Are Available

But What happens when we are out of stock?

Well there are 2 things. It we never expect to get it again, it simply disappears from the site. This happens for many reasons, all having to do with suppliers. Sometimes a supplier simply retires or worse! Sometimes the quality of the supplier or delivery is unreliable and just working with them is too hard, so we move on!  But it we are only temporarily out of stock. Here’s how it looks!

Out of Stock Items – Add Me to Waiting List

What happens when stock arrives?

When new stock arrives and is received into our inventory, you will automatically be notified that it is available. You will get an email notifying you. Then it’s 1st come 1st served! Inventory is adjusted daily.

HUGE NOTE!

Adding an item to your Basket or Wish List or Saved Basket does NOT reserve the item for you. It is only yours when you place the order. Up until then, someone else can swoop in and buy all we have!

The Small Print

Occasionally, even when we say we have stock, there are circumstances where we will not have the quantity. Sometimes when we are picking, we discover defects in the beads, or if we are matching sizes for you. we may not have the quantity in matched sizing. Since our items are all handmade, there will always be little issues. 

Where is My Order?

We get this question a lot. And we are always happy to answer, but sometimes if you live on the other side of the world or even across the country, our hours and yours may not sync and you are feeling neglected.

So here’s how you can see if your package has shipped. And you can see the tracking number, and track just follow the directions below.

If it has not been shipped, the Status will say “Processing” meaning we are working hard to pick your order. If you just submitted the order it will say “New” meaning we have not yet begun picking the order.

First Step: Log Into your Account:

List of Your Orders

US Customers:

US Customers Tracking

International Customer:  It is slightly different if you are an international customer. We ship with a freight consolidator, which saves you and us a bundle of money. But the tracking is not directly from our website (like the US is). You will need to go directly to this link and put in the tracking number you found on the order.

International Tracking

Other Useful Tools in “My Account”

  • Re Order from a Prior Order
  • Save a Basket, Save Multiple Baskets, just name them so you remember
  • Change your Password
  • Add a different address for packages to go – like your vacation home, or mom’s
  • Check on any Customer Requests  (CRM) and our replies. This is the quickest way to ask a question and get an answer, plus both of us can view what we said.
  • View/Check your Wish List
  • Check the Balance on your Gift Certificate

Creating Your Account is easy and gives you so many tools.

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